How to Return or Cancel an Order

Returning Items Sold by KVSTORE Your Way Members now get 45 days from date of purchase to return most items!  30 days for all delivered

KVSTORE Return Policy

Standard KVSTORE Return Policy
We want you to be satisfied with your purchase.

Most products can be returned in new condition, with the original packaging (including accessories, manuals and parts) along with your receipt. Please see our terms and conditions below.After the return period, or if the item has been used, the manufacturer’s warranty may apply. See your owner’s manual for specific product details & proper handling.

Will be issued in the same form as the original method of payment. With a gift receipt will either be exchanged or refunded in the form of a gift card. May require identification

How to Return Items That Were Mailed to You

Ship it Back

Using a Pre-Printed Return Label
To get a pre-printed return label and a return form, you can start your return online.

Applicable shipping charges will be deducted from your refund unless the return is a result of our error. The expected refund amount will be displayed when you submit your return online.

Using Your Own Shipping Label
You can also use your own shipping label for the return. Please enclose the packing slip you received with your purchase and indicate which item(s) you are returning, quantity and the return reason code. If you are using your own shipping label we recommend that you use an insured and trackable service.The return shipping address is printed on the packing slip included with your package. Please securely repack the return items, preferably, using the original packaging.